Privacy policy

Last Updated: June 2026

At Moonbrew, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

๐Ÿ“ฅ Information We Collect We may collect the following categories of personal information:

  • Personal Information You Provide: When you place an order, create an account, subscribe to our newsletter, or contact us, we collect details such as your full name, email address, phone number, shipping/billing address, payment information, account login details, and customer service communications.

  • Automatically Collected Information: When you browse our website, we automatically log your IP address, browser type, device information, operating system, pages visited, time spent, referral sources, and purchase activity using cookies and similar technologies.

โš™๏ธ How We Use Your Information We use your information to:

  • Process and fulfill orders, including sending confirmations and shipping updates.

  • Provide responsive customer support.

  • Improve our website functionality and overall shopping experience.

  • Detect fraud, secure transactions, and protect our business.

  • Personalize product recommendations.

  • Send promotional emails (strictly upon your opt-in consent).

  • Comply with legal and regulatory obligations.

๐Ÿช Cookies & Tracking Technologies Our website uses cookies and similar technologies to:

  • Remember your shopping cart and preferences.

  • Improve website functionality and user navigation.

  • Analyze website traffic and measure advertising performance.

  • Deliver personalized content and advertising.

You may disable cookies through your browser settings; however, please note that certain website features may not function properly as a result.

๐Ÿค Third-Party Services We work with trusted third-party providers to operate our business securely. These include:

  • E-commerce platforms (e.g., Shopify)

  • Certified payment processors

  • Shipping and logistics carriers

  • Email marketing providers

  • Analytics and advertising tools (e.g., Google Analytics, Meta Pixel)

These providers only receive the specific information necessary to perform their designated services.

๐Ÿ’ณ Payment Information We do not store your complete payment card information. All transactions are securely processed through certified third-party payment providers that comply with strict industry security standards.

โœ‰๏ธ Marketing Communications If you subscribe to our newsletter, we may send promotional emails regarding new products, special offers, and brand updates. You can opt out at any time by clicking the "Unsubscribe" link included at the bottom of every marketing email.

๐Ÿ”’ Data Security We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no transmission over the Internet is 100% secure, we continuously strive to protect your data using industry standards.

๐Ÿ—„๏ธ Data Retention We retain your personal information only for as long as necessary to complete your orders, provide customer support, meet legal and tax obligations, resolve disputes, and enforce our agreements.

๐Ÿ›ก๏ธ Your Privacy Rights Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate or outdated information.

  • Request the deletion of your data.

  • Restrict or object to certain processing activities.

  • Request a portable copy of your information.

To exercise any of these rights, please contact our support team.

๐Ÿ‘ถ Children's Privacy Our website is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

๐ŸŒ International Visitors If you access our website from outside the country where our business operates, your information may be transferred to and processed in countries where data protection laws may differ from those in your home jurisdiction.

๐Ÿ”„ Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any revisions will be posted directly on this page alongside a newly updated "Last Updated" date. We encourage you to review this page periodically.

๐Ÿ“ง Contact Us If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

  • Email: support@moonbrew.com